We're here to help, around the clock
Whether you're planning a trip, need help completing a booking, or something has changed at the last minute, our customer support team is ready to help around the clock. SeychellesGetaway is an independent online travel agency, and real, responsive service is at the core of what we do.
Speak directly with a travel support specialist any time, day or night. Customer Support: +1, available 24 hours a day, 7 days a week.
Prefer to write to us? Send your query and booking reference (if you have one) and we'll respond as quickly as possible. General enquiries and existing bookings: support@seychellesgetaway.com. Typical response time: within 24 hours.
Use the live chat on our website for quick questions and real-time help with searches, bookings and changes.
Our team can assist with the full journey, including: searching and comparing flights, hotels, car rentals and holiday packages; completing or modifying a booking; understanding fare rules, baggage allowances and supplier policies; processing eligible changes, cancellations and refund requests in line with the applicable supplier terms; and answering questions about service fees and payment. For full details on fees, changes and refunds, please see our Service Fees, Cancellation Policy and Refund Policy pages.
To help us assist you quickly, please have your booking reference, the name of the lead traveller and your travel dates ready when you contact us. Because flights, hotels and car rentals are supplied by third parties, some changes and refunds are governed by the relevant supplier's rules; our team will explain your options clearly and act on your behalf wherever possible.
SeychellesGetaway.com is owned and operated by Sapphire Media Travel. Customer support hours: 24/7.
Fares, rates and availability are provided by third-party suppliers, are dynamic in nature, and can change at any time. Prices cannot be guaranteed until a booking is ticketed or confirmed. If a price changes between search and checkout, our team can explain why and help you find the best available option.
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